Gas Cooker help All Topics

Choose the best option below to describe the issue you are having with your appliance.

Thank you for using the Argos self-diagnostic tool.

 

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.

 

 

 

 

For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

 

 

Or watch our helpful how-to videos on the Argos Support YouTube channel https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Is the issue with the oven or the hob?

Can you hear the gas supply when trying to ignite the burners?

Check that the gas supply is turned on.



Can you now hear the gas supply when trying to ignite the burners?

Check that there are no kinks or obstructions in the gas line.

Can you now hear the gas supply when trying to ignite the burners?

Do the hob burners now ignite and produce a steady flame?

When pushing the ignition button in, is there a clicking noise heard?

Check that the cooker is turned on at the mains.



Can a clicking noise now be heard when pushing the ignition button in?

Check that the cooker circuit is switched on at the fuse board. If either, or both, the cooker switch or the RCD (if the fuse board has one) is in the OFF position, check for any faults with the cooker and try switching the switches back into the ON position.



Did this resolve the issue, or did the switch trip back into the OFF position?

Can a clicking noise now be heard when pushing the ignition button in?

Does the burner light now?

Remove and clean the burner parts, removing any food or debris which could prevent the burner lighting.

Please check your cooker manual for this procedure.



Did this resolve the issue?

Check that all the burner parts are properly aligned, as incorrectly fitted parts can cause the burner to burn inefficiently.

Please check your cooker manual for this procedure.



Did this resolve the issue?

All gas hobs since 2010 are fitted with a Flame safe device (FSD), if the hob burner has been accidentally extinguished the gas supply will automatically cut out.

You will need to wait 90 seconds before trying to re-ignite the hob burner.



Did this resolve the issue?

Can you hear the gas supply when trying to ignite the oven burner?

Check that the gas supply is turned on.



Can you now hear the gas supply when trying to ignite the oven burner?

Check that there are no kinks or obstructions in the gas line.

Can you now hear the gas supply when trying to ignite the oven burner?

Does the oven burner now ignite and produce a steady flame?

When pushing the ignition button in, is there a clicking noise heard?

Check that the cooker is turned on at the mains.



Can a clicking noise now be heard when pushing the ignition button in?

Check that the cooker circuit is switched on at the fuse board. If either, or both, the cooker switch or the RCD (if the fuse board has one) is in the OFF position, check for any faults with the cooker and try switching the switches back into the ON position.



Did this resolve the issue, or did the switch trip back into the OFF position?

When pushing the ignition button in, is there a clicking noise heard?

Does the oven burner light now?

Clean the burner, removing any food or debris which could prevent the burner lighting.

Please check your cooker manual for this procedure.



Did this resolve the issue?

Turn the oven off at the mains for a few minutes, then turn back on.



Did this resolve the issue?

Some models of cookers have a child lock option. Check that the child lock is not enabled.

Please check your oven manual for this procedure.

Did this resolve the issue?

Check that the cooker is turned on at the mains.



Did this resolve the issue?

Check that the cooker circuit is switched on at the fuse board. If either, or both, the cooker switch or the RCD (if the fuse board has one) is in the OFF position, check for any faults with the cooker and try switching the switches back into the ON position.



Did this resolve the issue, or did the switch trip back into the OFF position?

Try the oven again, is the oven heating up now?

Check that the oven door has been shut properly



Did this resolve the issue?

Check that the control knob has been turned to the desired function and temperature.

Please check your cooker manual for recommended temperature settings and cooking times.



Did this resolve the issue?

Check that no timers such as a start time delay have been enabled on the cooker.



Did this resolve the issue?

Some models of cookers have a child lock option. Check that the child lock is not enabled.

Please check your oven manual for this procedure.

Did this resolve the issue?

There maybe an issue with the ovens heating element.

Call Tech Support

Is your oven gas powered or electric?

Check that the oven door has been shut properly



Did this resolve the issue?

Check that the control knob has been turned to the desired function and temperature.

Please check your cooker manual for recommended temperature settings and cooking times.



Did this resolve the issue?

Carefully remove and clean the control knobs on your cooker.

Please check your cooker manual for this procedure.



Did this resolve the issue?

Choose the best option below to describe the issue you are having with your appliance.

Thank you for using the Argos self-diagnostic tool.

 

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.

 

 

 

 

For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

 

 

Or watch our helpful how-to videos on the Argos Support YouTube channel https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Check that the cooker is turned on at the mains.



Did this resolve the issue?

Check that the cooker circuit is switched on at the fuse board. If either, or both, the cooker switch or the RCD (if the fuse board has one) is in the OFF position, check for any faults with the cooker and try switching the switches back into the ON position.



Did this resolve the issue, or did the switch trip back into the OFF position?

Does the interior oven light now work?

The interior light bulb may be broken and maybe in need of replacing.

Please check your cooker manual for this procedure.



Did this resolve the issue?

When pushing the ignition button in, is there a clicking noise heard?

Check that the cooker is turned on at the mains.



Can a clicking noise now be heard when pushing the ignition button in?

Check that the cooker circuit is switched on at the fuse board. If either, or both, the cooker switch or the RCD (if the fuse board has one) is in the OFF position, check for any faults with the cooker and try switching the switches back into the ON position.



Did this resolve the issue, or did the switch trip back into the OFF position?

Can a clicking noise now be heard when pushing the ignition button in?

When igniting the burner continue to hold the desired burner control knob in for a few seconds, until the flame is alight and stable before releasing.



Did this resolve the issue?

Check that there is no food or debris preventing the hob burner lighting.

Using a toothpick or similar utensil to clean out the burner holes.



Re-ignite the burner.

Did this resolve the issue?

Check that all the burner parts are properly aligned, as incorrectly fitted parts can cause the burner to burn inefficiently.

Please check your cooker manual for this procedure.



Re-ignite the burner.

Did this resolve the issue?

Turn the corresponding gas burner control knob to 0. Open doors and windows so the room can be ventilated.



Check that there are no kinks or obstructions in the gas line.

Wait 90 seconds, then re-ignite the burner.

Did this resolve the issue?

Strong draughts can affect the flame of the gas burner.

Check there are no strong draughts near the hob.



Did this resolve the issue?

Is there liquid under the burner cap?

Remove the burner cap, clean, then reassemble.

Check that all the burner parts are properly aligned, as incorrectly fitted parts can cause the burner to burn inefficiently.

Please check your cooker manual for this procedure.



Did this resolve the issue?

Check that there is no food or debris preventing the hob burner from lighting.

Using a toothpick or similar utensil clean out the burner holes.



Did this resolve the issue?

Check that all the burner parts are properly aligned, as incorrectly fitted parts can cause the burner to burn inefficiently.

Please refer to your cooker manual for this procedure.



Did this resolve the issue?

Check that the gas supply is turned on.



Did this resolve the issue?

Check that there are no kinks or obstructions in the gas line.

Did this resolve the issue?

It is normal for condensation and steam to build up in the oven during and after cooking especially with food which has a high water content (e.g., chicken or frozen chips).

Pre-heating the oven before placing food into the oven can help reduce the amount of condensation being produced.

Avoid leaving food in the oven to cool down after being cooked.

This will minimise steam and condensation being produced.



Did this resolve the issue?

A damaged seal can cause condensation to build up on the door window seal.



Is the cooker door seal damaged?

The oven door window seal needs to be replaced.

Replace the dial / control knob by pushing it back into place, ensuring it is lined up correctly.



Does the dial / control knob stay in place now?