Dishwasher Help All Topics

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Remove heavy food deposits

Heavy food deposits left on dishes & cutlery can cause marks being left.


Rinse the dishes & cutlery under the tap to remove heavy food deposits before placing into the dishwasher.


Are there still marks on the dishes & cutlery?

Dishwasher overloaded

Overloading the dishwasher, can cause marks being left on dishes & cutlery.


Ensure the spray arms move freely and do not get caught on items being washed.


Are there still marks on the dishes & cutlery?

Spray arms nozzles dirty or blocked

Dirty or blocked spray arms can result in a poor wash result, leaving marks on dishes & cutlery.


Remove the spray arms and check for any blockages.


Please check your dishwasher manual for this procedure.


Are there still marks on the dishes & cutlery?

Rinse aid dosage

Using the incorrect rinse aid dosage can cause poor cleaning results leaving marks on dishes & cutlery.


Please check your dishwasher manual for the correct amount of rinse aid dosage required.


Are there still marks on the dishes & cutlery?

Blocked filters

If the filters are blocked in the dishwasher, this can result in leaving marks on the dishes & cutlery.


Remove, then check the filters and remove any blockages.


Please check your dishwasher manual for this procedure.


Are there still marks on the dishes & cutlery?

Water inlet hose / water inlet filter

If the water inlet hose is incorrectly fitted, bent or kinked or the water inlet filter is blocked, the dishwasher will not properly fill with water.


Check that the water inlet hose is correctly fitted and not bent or kinked.


Remove the water inlet filter and check for any blockages.


Please check your dishwasher manual for this procedure.


Are there still water marks on the dishes & cutlery?

Salt compartment

The salt compartment being empty or the lid not being fitted properly can cause spots or film on the dishes.


Please check your dishwasher manual for filling the salt compartment prodedure.


Are the dishes now spot / film free?

Water softener setting

Having the incorrect water softner setting can cause spots or film on the dishes.


Please check your dishwasher manual for the correct water softner setting.


Are the dishes now spot / film free?

Rinse aid dosage

Using the incorrect rinse aid dosage can cause spots or film on the dishes.


Please check your dishwasher manual for the correct amount of rinse aid dosage required.


Are the dishes now spot / film free?

Correct programme selected?

Check the correct programme has been selected, then press the start button.


Are the cleaning results still poor?

Remove heavy food deposits

Heavy food deposits left on dishes & cutlery can cause poor cleaning results


Rinse dishes & cutlery under the tap to remove heavy food deposits before placing into the dishwasher.


Are the cleaning results still poor?

Machine overloaded

Overloading the dishwasher, can cause poor cleaning results.


Ensure the spray arms move freely and do not get caught on items being washed.


Are the cleaning results still poor?

Spray arms nozzles blocked

Remove the spray arms and check for any blockages


Please check your dishwasher manual for this procedure.


Are the cleaning results still poor?

Rinse aid dosage

Using the incorrect rinse aid dosage can cause poor cleaning results.


Please check your dishwasher manual for the correct amount of rinse aid dosage required.


Are the cleaning results still poor?

Mains water tap

Check that the mains water tap is is turned on fully.


Are the cleaning results still poor?

Blocked filters

If the filter are blocked in the dishwasher, cleaning results will become poor.


Remove, then check the filters and remove any blockages.


Please check your dishwasher manual for this procedure.


Are the cleaning results still poor?

Water inlet hose / water inlet filter
If the water inlet hose is incorrectly fitted, bent or kinked or the water inlet filter is blocked, the dishwasher will not properly fill with water.


Check that the water inlet hose is correctly fitted and not bent or kinked.


Remove the water inlet filter and check for any blockages.


Please check your dishwasher manual for this procedure.


Are the cleaning results still poor?

Error codes?
Is there an error code on the display panel?


Troubleshooting guide
Please check your dishwasher manual troubleshooting guide for the error code meaning and resolution.
Is the mains power connected?

Check that the dishwasher is plugged in and turned on at the mains.


Is the dishwasher still stopping during a cycle?

Does another device power on?

To cross test the power supply try another electrical appliance on the same mains socket.


Does the other appliance power on?

Change the fuse

Try changing the fuse on the plug. Always use a new fuse with the same Amp rating as the fuse being removed.


Do you have power?

Is the dishwasher still stopping during a cycle?
Is the dishwasher still stopping during a cycle?
Tripped switches on fuse box?

Check to see if any RCD breakers have been tripped inside your Fusebox.


Have any switches been tripped?

Switch fuse to ON position

Switch the tripped fuse back on.


Does it stay in the ON position?

Blocked filters

If the filter are blocked in the dishwasher, cleaning results will become poor.


Remove, then check the filters and remove any blockages.


Please check your dishwasher manual for this procedure.


Is the dishwasher still stopping during a cycle?

Spray arms nozzles blocked

Remove the spray arms and check for any blockages


Please check your dishwasher manual for this procedure.


Is the dishwasher still stopping during a cycle?

Main water tap

Check that the mains water tap is turned on fully.


Is the dishwasher still stopping during a cycle?

Tablet size

If the tablet size is too big the dispenser will not close.


Check the tablet size.


Does the tablet dispenser now click into place when closing and remain closed?

Clean the dispenser

If there is food or debris caught in the tablet dispenser, the tablet dispenser will not fully close.


Remove and food or debris in and around the tablet dispenser.


Does the tablet dispenser now click into place when closing and remain closed?

Check dispenser release catch
Check the release catch on the tablet dispenser. This may be a simple lift up flap or a button to release the dispenser lid.



Please check your dishwasher manual for this procedure.

Does the tablet dispenser now open?