Electric Cooker Help All Topics

Choose the best option below to describe the issue you are having with your appliance.

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Has the oven control knob been turned to 0?

Does the fan run for more than a hour after cooking has finished?

The cooling fan is controlled by a thermostat. The cooling fan may continue even when the oven is off for a short period of time. This is considered normal operation.

Turn the cooker control knob to 0.



Did this resolve the issue?

Is the cooker brand new?

A new cooker may have a slight smell the first time it is used. This is normal and is caused by protective insulation material that is on the heater elements.

Run the main oven at Max temperature for 45 mins.



Open the oven door and allow the oven to cool.

Wipe down the oven with hot soapy water.

Did this resolve the issue?

Run the main oven at Max temperature for 45 mins again.



Repeat the process once or twice more.

When the smell has gone, open the oven door to allow the oven to cool.

Remove any loose food or debris from inside the oven.



Did this resolve the issue?

Thoroughly clean in the inside of the oven using a non-abrasive cloth with warm soapy water, wash the shelves in warm soapy water using a scrubbing brush. Wipe the oven with a soft non-abrasive cloth and dry the shelves.



Did this resolve the issue?