Microwave help All Topics

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If the microwave is installed resting against a wall or an enclosed area, the microwave can become noisy.



Please check your microwave manual for the recommended clearance requirements.

Is the microwave still noisy?

Does the microwave have a rotating turntable?

If the turntable is not correctly mounted on the turntable rollers, the turntable will not rotate properly, which can cause a rumbling noise when it is rotating.



Check that the turntable is mounted correctly on the turntable rollers

Please check your microwave manual for the assembly procedure.

Is the microwave still noisy?

If food or debris builds up around the turntable rollers, the turntable will not rotate properly which can cause a noise when in use.



Check that the turntable rollers are clean and free from food or debris.

Please check your microwave manual for the cleaning procedure.

Is the microwave still noisy?

Unplug the microwave from the mains, then call Tech Support.

If the turntable is not correctly mounted on the turntable rollers, the turntable will not rotate properly.



Check that the turntable is mounted correctly on the turntable rollers

Please check your microwave manual for the assembly procedure.

Is the turntable rotating now?

If food or debris builds up around the turntable rollers, the turntable will not rotate properly.



Check that the turntable rollers are clean and free from food or debris.

Please check your microwave manual for the cleaning procedure.

Is the turntable rotating now?

Switch the microwave off at the mains.

Open the door and check that there is no foil or metal objects inside the microwave.



Are sparks or flashing visible now when using the microwave?

When heating food in a microwave only use containers or dishes which are microwave safe.



Please check your microwave manual for materials which are suitable for use in the microwave.

Are the sparks or flashing visible now when using the microwave?

The wave guide cover is a metallic sheet that allows energy waves from the magnetron through to heat your food.



An unclean wave guide cover can affect the performance of the microwave.

Is the wave guide cover dirty or is it damaged?

Turn the microwave off at the mains and call Tech Support.

Unplug the microwave from the mains.

Clean the wave guide cover with a soft damp cloth.



Please check your microwave manual for the location of the wave guide cover.

Are sparks or flashing visible now when using the microwave?

Switch the microwave off at the mains.

Open the door and check that there is no foil or metal objects inside the microwave.



Clean the burn marks off by sprinkling baking soda inside, on the surfaces of the microwave, then wipe the inside walls with a soft damp cloth.

Have any more burn marks appeared?

Leaving food debris in the microwave can lead to burn marks on the microwave's wall.



Clean the inside of the microwave after every usage,by sprinkling baking soda inside, on the surfaces of the microwave, then wipe the inside walls with a soft damp cloth.

Have any more burn marks appeared?

Using the microwave when it's empty can result in burn marks on the microwave's wall.



Doing this can also damage the microwave.

Have any more burn marks appeared?

Check that the microwave is plugged in and turned on at the mains.



Has the microwave now started?

Press the Start button or turn the timer control to start the programme / heating time.



Has the microwave now started?

Check that there are no obstructions which stop the door from being fully closed.



Fully close the door.

Has the microwave now started?

To cross test the power supply try another electrical appliance on the same mains socket.



Does the other appliance power on?

Try changing the fuse on the plug. Always use a new fuse with the same Amp rating as the fuse being removed.



Has the microwave now started?

Check to see if any RCD breakers have been tripped inside your Fusebox.



Have any switches been tripped?

Switch the tripped fuse back on.



Does it stay in the ON position?

Has the microwave now started?

Check that there is nothing inside the microwave preventing the door from being fully closed.



Can you fully shut the door now?

Ensure the microwave is placed on a flat and level surface.



Can you fully shut the door now?

Check the door seal and door opening for food or debris.



Can you fully shut the door now?