Sound Bar help All Topics

What is the issue you are having?
Choose the best option below to describe the issue you are having with your sound bar.


Resolved

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Is the mains power connected?

Check that the sound bar is plugged in and turned on at the mains.


Do you have power?

Does another device power on?

To cross test the power supply try another electrical appliance on the same mains socket.


Does the other appliance power on?

Change the fuse

Try changing the fuse on the plug. Always use a new fuse with the same Amp rating as the fuse being removed.


Do you have power?

Tripped switches on fuse box?

Check to see if any RCD breakers have been tripped inside your Fusebox.


Have any switches been tripped?

Switch fuse to ON position

Switch the tripped fuse back on.


Does it stay in the ON position?

Do you have power?
Do you have power?


Standby setting

Does your sound bar have any standby settings? Some sound bars may go to standby after 15 minutes.


Check the user manual to see if this applies to your sound bar.


Does this resolve your issue?

Try a power cycle

Unplug the unit from the wall, hold the power button for 15 seconds, and plug back in.


Does this resolve your issue?

Try another mains plug socket

Plug the sound bar into a different mains plug socket?


Does this resolve your issue?

Change the fuse

Try changing the fuse on the plug. Always use a new fuse with the same Amp rating as the fuse being removed.


Does this resolve your issue?