Sound Bar help All Topics

What is the issue you are having?
Choose the best option below to describe the issue you are having with your sound bar.



Resolved

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For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Ensure the sound bar is turned on.

Turn the plug on and press the Standby button.


Has this resolved your issue?

Correct remote control being used

Is the correct remote control being used for the sound bar?


The sound bar remote will need to be used for the main operations.


Has this resolved the issue?

Replace the batteries

The batteries in the remote may need replacing.


Replace the batteries and ensure they are the correct polarity.


Has this resolved the issue?

Remote control type
What type of remote control do you have?
IR test on the remote control

Carry out an IR test on the remote control.

This should be using a digital camera without an IR filter, most commonly a front facing (Selfie) camera on a smartphone. Point the remote at the screen and press any button on the remote.

if the remote is working correctly you should see the LED in the remote flash when the buttons are pressed.

Does the IR transmitter LED flash?

Pair the remote control

Try pairing the Bluetooth remote control.


Refer to the user manual for exact instructions on how to pair your remote control.


Does the remote control now work?