TV Help All Topics

Choose the best option below to describe the issue you are having with your TV.

Thank you for using the Argos self-diagnostic tool.

 

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.

 

 

 

 

For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

 

 

Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Is the TV plugged into the mains?

Plug the TV into the mains, the extension lead may not be providing sufficient power.



Do you have power?

Perform a power cycle on the TV using the following steps.

1. Unplug the TV from the mains socket.
2. Hold down the manual power button on the TV for 10 seconds (if unsure on location, refer to the user manual).
3. Plug the TV back in and turn on.

Did this resolve the issue?

Try another electrical appliance to cross test the power supply to the TV, try another electrical appliance in the same socket.

Did the other appliance power on OK?

Check the fuse box.



Have any switches been tripped?

This problem could be caused by a faulty mains socket. Please contact a qualified electrician to test or change the plug socket.

Has the fuse been replaced in the TV's mains plug?

Please change the fuse.



Do you have power?

Can the TV be turned on via the function button/wheel?

Does the TV turn on?

Put the TV back into standby.

Did this resolve the issue?

Perform a power cycle on the TV using the following steps.

1. Unplug the TV from the mains socket.
2. Hold down the manual power button on the TV for 10 seconds (if unsure on location, refer to the user manual).
3. Plug the TV back in and turn on.

Did this resolve the issue?

Carry out a First Time Installation.

Please check your TV manual for this procedure.

Did this resolve the issue?

Remove the batteries from the remote control.



Did the light stop flashing?

Perform a power cycle on the TV using the following steps.

1. Unplug the TV from the mains socket.
2. Hold down the manual button on the TV for 10 seconds (if unsure on location, refer to the user manual).
3. Plug the TV back in and turn on.

 Is the light still flashing when the TV is in standby?

Correctly re-insert the batteries into the remote control.



Does the TV now turn on?

Perform a power cycle on the TV using the following steps.

1. Unplug the TV from the mains socket.
2. Hold down the manual power button on the TV for 10 seconds (if unsure on location, refer to the user manual).
3. Plug the TV back in and turn on.

Did this resolve the issue?

Is the TV plugged into the mains?

Plug the TV into the mains, the extension lead may not be providing sufficient power.

Is the standby light on the TV still solid?

Is the TV plugged into the mains?

Plug the TV into the mains, the extension lead may not be providing sufficient power.

Does the TV still have a flashing standby light?

Which option best describes the issue you are having?

Thank you for using the Argos self-diagnostic tool.

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.



For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Replace the batteries in the remote control.



Did this resolve the issue?

Check that the batteries are correctly installed in the remote control.



Did this resolve the issue?

You may have multiple remote controls for the devices connected to your TV, double check you are not using the one for the set top box or DVD player.

Did this resolve the issue?

Do you have a Bluetooth or IR remote control?


To help resolve this issue, we need to know what type of remote control you are having issues with.

Carry out an IR test on the remote control.

This should be using a digital camera without an IR filter, most commonly a front facing (Selfie) camera on a smartphone.



Does the IR transmitter LED flash when the buttons are pressed?

Try pairing the Bluetooth remote control.

Refer to the user manual for exact instructions on how to pair your remote control.



Does the remote control now work?