Vacuum Cleaner help All Topics

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Thank you for using the Argos Troubleshooter.

 

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Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Most vacuum cleaners have an adjustment setting on the floorhead, which can be adjusted for different types of flooring.



Check the vacuum cleaner manual to see if the floorhead on the vaccum cleaner is adjustable, if so adjust it to setting specified for the flooring you are using the vacuum cleaner on.

Is the vacuum cleaner now easier to push?

Check the power setting on the vacuum cleaner is set to the correct setting for the floor surface you are using the vacuum cleaner on.



Please check the vacuum cleaner manual for more information.
 
Is the vacuum cleaner now easier to push?

Is the vacuum cleaner bagless or does it have a dust bag?

Check the dust bag and replace if full as per the Care and Maintenance section, in the vacuum cleaner manual.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now easier to push?

Check the dust container and empty if it is full, as per the Care and Maintenance section in the vacuum cleaner manual.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now easier to push?

Most vacuum cleaners have an air inlet valve. When the air inlet valve is open the suction power is reduced, making it easier to push the vacuum cleaner over rugs and thick carpets.



Did opening the valves make it easier to push the vacuum cleaner?

Remove the floorhead from the vacuum cleaner, check that there is no debris attached to the floorhead or stopping the brush bar from turning, then replace the floorhead.



Please check the vacuum cleaner manual for this procedure.

Check that there is no damage to the floorhead, as any damage will have a great impact on the smoothness of your vacuum cleaner.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now easier to push?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or has broke, the vacuum cleaner will be difficult to push along the floor.



To check the belt and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

If you are unsure, about replacing the belt contact Tech Support.

Is the vacuum cleaner now easier to push?

Check that the hose on the vacuum cleaner is not damaged, as this will reduce the vacuum cleaner's suction and will make it hard to push the vacuum cleaner on the flooring.



Is the hose damaged?

Is the vacuum cleaner bagless or does it have a dust bag?

When the dust bag is full, the vacuum cleaner can become noisy as the motor is trying to suck up dust and there is nowhere for the dust to go.

Check the dust bag and replace if full as per the Care and Maintenance section, in the vacuum cleaner manual.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner less noisy?

When the dust container is full, the vacuum cleaner can become noisy as the motor is trying to suck up dust and there is nowhere for the dust to go.

Check the dust container and empty if it is full, as per the Care and Maintenance section in the vacuum cleaner manual.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner less noisy?

If there is a blockage or debris trapped in the floorhead or any of the pipes or attachments, the motor in the vacuum will try harder to suck up dust, which will make the motor become noisier and over time possibly damage the motor.



Remove the floorhead and check there is no debris or dirt trapped.

If fitted remove the extension tube or combination nozzle and any other attachements and check for any trapped debris or dirt..

Remove the main hose and check for any trapped debris or dirt.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner less noisy?

If there is a blockage or debris trapped in the filter/s, the motor in the vacuum will try harder to suck up dust, which will make the motor become noisier and over time possibly damage the motor.



Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner less noisy?

Is the vacuum cleaner bagless or does it have a dust bag?

When the dust bag is full, there is no more room for dust to collect, so dirt can blown out of the vacuum cleaner.



Remove the dust bag, then replace with a new dust bag ensuring the dust bag is attached properly.

Please check the vacuum cleaner manual for this procedure.

Does the vacuum cleaner suck up all the dust now?

When the dust container is full, there is no more room for dust to collect, so dirt can blown out of the vacuum cleaner.



Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Does the vacuum cleaner suck up all the dust now?

If there is a blockage in floorhead or any of the pipes and attachments,dust can not be sucked into the dust container and will fall back out of the vacuum cleaner.



Remove the floorhead and check there are no obstructions which could reduce suction.

If fitted remove the extension tube or combination nozzle and any other attachments and check for any blockages.

Remove the main hose and check for any blockages.

Ensure the floorhead, hose, and all attachments are attached properly.

Check for any damage to the pipes or attachments as any fracture, splits or holes can reduce suction.

Please check the vacuum cleaner manual for this procedure.

Does the vacuum cleaner suck up all the dust now?

A lot of vacuum cleaners have a height adjustment on the floorhead for different types of flooring. Having the wrong adjustment can lower the suction causing dust not to be sucked up into the vacuum cleaner.



Check the height adjustment on the floorhead and adjust if necessary.

Please check the vacuum cleaner manual for this procedure.

Does the vacuum cleaner suck up all the dust now?

A lot of vacuum cleaners have a low/high power mode.



Please check the user manual for correct setting for the flooring you are using the vacuum cleaner on.

Does the vacuum cleaner suck up all the dust now?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or broken, the vacuum cleaner will not suck up dust.



To check the belt and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

If you are unsure, about replacing the belt contact Tech Support.

Does the vacuum cleaner suck up all the dust now?

Is the vacuum cleaner bagless or does it have a dust bag?

When the dust bag is full, there is no nowhere else for dust to move around, causing the dust to effect the inner parts of the vacuum cleaner, which can cause the vacuum cleaner to overheat.



Remove the dust bag, then replace with a new dust bag ensuring the dust bag is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

Has the vacuum cleaner stopped overheating now?

When the dust container is full, there is no nowhere else for dust to move around, causing the dust to effect the inner parts of the vacuum cleaner, which can cause the vacuum cleaner to overheat.



Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that
you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

Has the vacuum cleaner stopped overheating now?

If the filter/s have not been cleaned, over time it will become dirty and get clogged, causing the vacuum cleaner motor to work harder, and in time can cause the vacuum cleaner to overheat.



Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

Has the vacuum cleaner stopped overheating now?

Remove the floorhead from the vacuum cleaner, check that there is no debris attached to the floorhead or no debris stopping the brush bar from turning, then replace the floorhead.



Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

Has the vacuum cleaner stopped overheating now?

Remove the hose and any attachments. Check for and remove any blockages. Replace the hose and any attachments



Please check the vacuum cleaner manual for the removal / replacement procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

Has the vacuum cleaner stopped overheating now?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or broken, the vacuum cleaner motor will run faster than normal and overheat.



To check and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Allow time for the vacuum cleaner to cool down before operating again.

If you are unsure, about replacing the belt contact Tech Support.

Has the vacuum cleaner stopped overheating now?

Smells can be caused by many different things from filters to motors, to start. Is the vacuum cleaner bagless?

When you are vacuuming you pick up dirt which over time will start to smell if left in the dust bag.



Replace the dust bag.

Please check the Care and Maintenance instructions in the vacuum cleaner manual.

Always make sure that
you unplug the vacuum cleaner from the mains before you start any maintenance.

Has the vacuum cleaner stopped smelling now?

When you are vacuuming you pick up dirt which over time will start to smell if left in the dust container.



Empty, then clean the dust container.

Please check the Care and Maintenance instructions in the vacuum cleaner manual.

Always make sure that
you unplug the vacuum cleaner from the mains before you start any maintenance.

Has the vacuum cleaner stopped smelling now?

If there is debris or dirt trapped in the floorhead or any of the pipes and attachments, over time this can start to smell.



Remove the floorhead and check there is no debris or dirt trapped.

If fitted remove the extension tube or combination nozzle and any other attachments and check for any trapped debris or dirt..

Remove the main hose and check for any trapped debris or dirt.

Ensure the floorhead, hose, and all attachments are attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Has the vacuum cleaner stopped smelling now?

If the filter/s have not been cleaned, over time odour's can occur.



Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Has the vacuum cleaner stopped smelling now?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or broken, this can cause a burning/rubber smell.



To check the belt and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

If necessary replace/ refit the belt.

If you are unsure, please contact Tech Support.

Has the smell now gone?

Choose the best option below to describe the issue you are having with your appliance.

Thank you for using the Argos Troubleshooter.

 

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.

 

 

 

 

For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.

 

 

Or watch our helpful how-to videos on the Argos Support YouTube channel https://www.youtube.com/c/ArgosSupport

Sorry we haven't been able to fix this issue with the Troubleshooter today.

 

For further assistance, please close this window and call Technical Support using the number provided on the Argos product support page or inside the user manual.

 

For more support check out the product support page on https://argos-support.co.uk

 

Here you can find manuals, interactive guides, live chat, FAQs and much more.
Or watch our helpful how-to videos on the Argos Support YouTube channel at https://www.youtube.com/c/ArgosSupport

Check the power setting on the vacuum cleaner is set to the correct setting for the floor surface you are using the vacuum cleaner on.



Please check the vacuum cleaner manual for more information.
 
Does the vacuum cleaner now have suction?

Is the vacuum cleaner corded or cordless?

Is the vacuum cleaner bagless?

When the dust bag is full, suction will reduce.



Unplug the vacuum cleaner from the mains, remove the dust bag, empty the contents, then refit a new dust bag ensuring it is attached properly. Plug the vacuum cleaner back into the mains

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Check the battery charge level indicator. The battery may need charging.



Does the vacuum cleaner now have suction?

When the dust container is full, suction will reduce.



Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove the floorhead and check there are no obstructions which could reduce suction. Replace the floorhead.



Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove any attachments and the main hose. Check there are no blockages which could reduce suction. Inspect the main hose and attachments for damage as any damage can cause a loss of suction. Replace the main hose and attachments.



Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or broken, this can cause the vacuum cleaner to loose suction.

To check the belt and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

If you are unsure, about replacing the belt contact Tech Support.

Does the vacuum cleaner now have suction?

Remove the floorhead, check for any blockages, if a blockage is found, using a pair of long nose pliers carefully remove the blockage. Replace the floorhead.



Please check the vacuum cleaner manual for the removal of the floorhead procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove any attachments e.g., combination nozzle or crevice nozzle. If a blockage is found, using a pair of long nose pliers, a thin long wire or narrow screw driver remove the blockage. Replace the attachments.



Please check the vacuum cleaner manual for the removal of attachments procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove any attachments from the extension hose. Remove the extension hose, check for any blockages, if a blockage is found, using a pair of long nose pliers carefully remove the blockage. Replace the extension hose.



Please check the vacuum cleaner manual for the removal of the extension hose procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

When the dust container is full, suction will reduce.

Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?