Vacuum Cleaner help All Topics

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Check the power setting on the vacuum cleaner is set to the correct setting for the floor surface you are using the vacuum cleaner on.



Please check the vacuum cleaner manual for more information.
 
Does the vacuum cleaner now have suction?

Is the vacuum cleaner corded or cordless?

Is the vacuum cleaner bagless?

When the dust bag is full, suction will reduce.



Unplug the vacuum cleaner from the mains, remove the dust bag, empty the contents, then refit a new dust bag ensuring it is attached properly. Plug the vacuum cleaner back into the mains

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Check the battery charge level indicator. The battery may need charging.



Does the vacuum cleaner now have suction?

When the dust container is full, suction will reduce.



Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove the floorhead and check there are no obstructions which could reduce suction. Replace the floorhead.



Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove any attachments and the main hose. Check there are no blockages which could reduce suction. Inspect the main hose and attachments for damage as any damage can cause a loss of suction. Replace the main hose and attachments.



Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?

Is the vacuum cleaner an upright vacuum cleaner?

Most upright vacuum cleaners have a belt which drives the brush roll bar. If this has slipped off or broken, this can cause the vacuum cleaner to loose suction.

To check the belt and replace the belt, please check your vacuum cleaner manual in the Care and Maintenance section.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

If you are unsure, about replacing the belt contact Tech Support.

Does the vacuum cleaner now have suction?

Remove the floorhead, check for any blockages, if a blockage is found, using a pair of long nose pliers carefully remove the blockage. Replace the floorhead.



Please check the vacuum cleaner manual for the removal of the floorhead procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove any attachments e.g., combination nozzle or crevice nozzle. If a blockage is found, using a pair of long nose pliers, a thin long wire or narrow screw driver remove the blockage. Replace the attachments.



Please check the vacuum cleaner manual for the removal of attachments procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove any attachments from the extension hose. Remove the extension hose, check for any blockages, if a blockage is found, using a pair of long nose pliers carefully remove the blockage. Replace the extension hose.



Please check the vacuum cleaner manual for the removal of the extension hose procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

Remove and clean the filter/s, checking for blockages or debris trapped. Then replace the filters.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Is the vacuum cleaner now free of the blockage?

When the dust container is full, suction will reduce.

Remove the dust container, empty the contents, then refit ensuring the dust container is attached properly.

Please check the vacuum cleaner manual for this procedure.

Always make sure that you unplug the vacuum cleaner from the mains before you start any maintenance.

Does the vacuum cleaner now have suction?