Washing Machine Help All Topics

What's the error code?
Please choose the error code from the options provided.

E1
The door is not shut properly

Close the appliance door ensuring you hear a click, this is the door catch locking.

Does the error clear?
E2
Water pressure issue

The pressure of the water supply may be low or the water supply may be blocked. Ensure that the water inlet tap is fully turned on. This may be located behind the washing machine.

Washing machines are heavy you may need assistance to move it.

Does the error clear?
E3
Water Drain Error
The water is not draining away either at all or too slow, triggering this error.

You may need to manually drain the machine, prepare the area before you start. You may need a shallow dish, bowl or towels to catch the water draining from the appliance.

Check the pump filter for blockages:
  • Open the pump filter cover to access the pump filter.
  • Place a container or towel below or as close to the pump filter housing as you can, upon opening the pump filter it will release any water still in the machine.
  • Twist the pump filter anti-clockwise to unlock it from its housing, the water stuck in the machine will now begin to empty out.
  • Clean away any debris trapped inside the pump filter housing and replace, twisting the pump filter clockwise to lock it in to place.
  • Replace the pump filter cover.
Does the error clear?
How to fix - step by step
Resolved! But before you go
Thank your for using the Argos self-diagnostic tool.

If there is anything else you would like help with today, simply click Finish to return to the home page of the diagnostics support tool.


For more support check out the product support page on https://argos-support.co.uk for manuals, interactive guides, live chat, FAQs and more.


Or watch our helpful how-to videos on the Argos Support YouTube channel.

Call Tech Support
Sorry we haven't been able to fix this issue for you today.

If the product is within warranty, contact your retailer. If the product is outside of the warranty period, either contact technical support or a qualified repair service.

For Bush washing machines please call:

0345 257 7271 (Mon - Sat 9-6 || Sun 10-4)

For all other brands please call the number on the product support page or located in your manual.


For more support check out the product support page on https://argos-support.co.uk 

Here you can find manuals, interactive guides, live chat, FAQs and much more.

Or watch our helpful how-to videos on the Argos Support YouTube channel.


Check for blockage
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Check drainage set up
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Check water inlet filters
You will need to check the water inlet pipe filters and the mains water connections. This may be located behind the washing machine. Washing machines are heavy you may need assistance to move it.

  • Turn the mains water inlet tap off.
  • Remove the water inlet pipe.
  • Inspect and clean the water inlet filter.
  • Replace the filter.
  • Re-connect mains water supply and turn on.
  • Try the washing machine again.
Does the error now clear?
Unbalanced Load
The washing machine requires the wash load to be correctly balanced.

You may need to open the door and separate the clothes to continue with the cycle.

After doing this does the error clear?